Dental Office Receptionist (Front Desk)

Part-time & Full-time Positions - Toronto, ON

Dentistry on King – one of downtown Toronto’s top dental offices – is looking to hire a Dental Office Receptionist for a full-time permanent position. A rare opportunity to join a well-established practice with over 20 years of experience. The dental assistant will greet patients, lead them to the examining room, and prepare them to see the dentist. Main responsibilities include assisting the dentist in regular procedures but also be able to work independently.

Apply for this job

Description

We are looking for the right person to join our growing team! We strive to provide an exceptional experience in all aspects of our office. The primary responsibility at this position is to manage the office schedule, ensure that the office is running smoothly and efficiently, and provide an excellent overall patient experience. We are looking for someone who is searching for a long term dental work home where they can grow with the business and have the potential for vertical career growth.

Responsibilities

Greeting and welcoming patients to the practice
Scheduling, rescheduling, and cancelling appointments as needed
Be proactive in filling the gaps in the office schedule when patients cancel
Entering patient information into practice management software
Answering patient questions in a compassionate manner
Assisting patients in entering or filling out forms
Coordinating referrals, prescriptions
Prepare billing statements
Maintain, organize and keep clean waiting area and front desk
Collecting payments
Managing office schedule internally and for patients to be able to book appointments online
Prepare daily schedules for the dental staff
Updating patient records and documenting conversations, recent treatments and procedures
Scheduling follow up appointments
Create a system for self reminders of patients to be called/followed up on
Provide new patients with practice information and doctors’ background
Provide patients with information on procedures performed at the office
Knowledge of products available in the practice
General front office duties- scanning, photocopying, faxing, etc

Job Benefits

Accessible Downtown Toronto Location (Office above King subway station)
Work at a well-known and top-rated dental office
Very well established office – 20+ years in business
Great patients
Friendly office environment with caring co-workers
Room for career growth
Competitive pay
Work with a young, patient and compassionate dentist
Become familiar with the latest dental technology and methodologies

Qualifications

Accurate and precise attention to detail
Excellent understanding of dental procedures
Be compassionate and caring with patients at all times
Well-versed in patient-centred approaches
Exceptional organizational skills
Excellent customer service skills
Good telephone etiquette
Computer proficiency – must be computer savvy
Fast learner – ability to learn to use office software and other programs
Attention to detail is a must!
Problem-solving/critical thinking skills- must be independent and able to handle tasks and challenges
Must be a self-starter and motivated
Strong work ethic with high standards and integrity
Excellent written and verbal communication skills
Willing to learn, willing to improve and get better
Must be a team player – manage team dynamics
Personable, positive, and energetic attitude
Excellent written and verbal communication skills
Able to work in a busy, concentrated environment
Calm and cool-headed with a positive attitude
Offer quick and efficient solutions when problems arise
Complies with all regulations, protocols, and procedures
Current certification in CPR (cardiopulmonary resuscitation)
Experience working with Dental software (please list all the software you have previously worked with)
At least 2-years dental experience is required

Apply for this job

Perks of Working at Dentistry on King

Z

Competitive Salary



Downtown Location



Caring Team



Bonus Opportunities



Career Growth

j

Training Opportunities

Perks