Dental Office Receptionist (Front Desk)

Description

We are looking for the right person to join our growing team! We strive to provide an exceptional experience in all aspects of our office. The primary responsibility at this position is to manage the office schedule, ensure that the office is running smoothly and efficiently, and provide an excellent overall patient experience. We are looking for someone who is searching for a long term dental work home where they can grow with the business and have the potential for vertical career growth.

Responsibilities

• Greeting and welcoming patients to the practice
• Scheduling, rescheduling, and cancelling appointments as needed
• Be proactive in filling the gaps in the office schedule when patients cancel
• Entering patient information into practice management software
• Answering patient questions in a compassionate manner
• Assisting patients in entering or filling out forms
• Coordinating referrals, prescriptions
• Prepare billing statements
• Maintain, organize and keep clean waiting area and front desk
• Collecting payments
• Managing office schedule internally and for patients to be able to book appointments online
• Prepare daily schedules for the dental staff
• Updating patient records and documenting conversations, recent treatments and procedures
• Scheduling follow up appointments
• Create a system for self reminders of patients to be called/followed up on
• Provide new patients with practice information and doctors’ background
• Provide patients with information on procedures performed at the office
• Knowledge of products available in the practice
• General front office duties- scanning, photocopying, faxing, etc

Job Benefits

• Accessible Downtown Toronto Location (Office above King subway station)
• Work at a well-known and top-rated dental office
• Very well established office – 20+ years in business
• Great patients
• Friendly office environment with caring co-workers
• Room for career growth
• Competitive pay
• Work with a young, patient and compassionate dentist
• Become familiar with the latest dental technology and methodologies

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